FAQs

Eternal Water was founded in 2008 by CEO Karim Mashouf, who began a relentless quest to find the purest, best-tasting, naturally alkaline spring water. His search led to pristine, protected sources right here in America. Guided by a passion for quality and intention, Eternal was created for those who live deliberately and never compromise on what they put into their bodies.

Today, Eternal remains privately held and independently operated, led by a seasoned team of beverage industry experts. From its naturally alkaline spring source to its signature curved bottle design, Eternal continues to embody purity, style, and purpose — inspiring those who value both wellness and sophistication.

Eternal Water comes from the purest & pristine sources on earth. Our water's voyage takes it through layers of ancient rock and sandstone to a vast underground aquifer. During this natural filtration process, our bottled spring water absorbs essential minerals making it naturally alkaline. These layers of rock also provide a natural barrier from any environmental pollutants, providing a pure and uncontaminated water source. It arrived in this bottle as nature intended.

Eternal’s alkaline water is sourced from some of the most protected naturally alkaline underground springs right here in America. We draw from pure, pristine springs located in the Shasta-Trinity Alps of California and the Smoky Mountains of Tennessee. Founded in 2008, Eternal Water are experts in sourcing and bringing you naturally alkaline spring water.

Eternal Water is naturally alkaline spring water sourced from pure and pristine springs right here in America. All natural — no ingredients added.

Alkaline means that the given solution (in this case, water) has a pH of 7.1 or more on a scale of 0-14. Eternal Water comes from protected underground springs, which are naturally alkaline.

Eternal’s alkaline water has a higher pH than most “regular” water. Some people find that they enjoy and benefit more from alkaline water than other types of bottled and tap water.  

Eternal's alkaline water promises an exceptionally delicious and refreshing taste along with all the potential benefits derived from the naturally occurring electrolytes and essential minerals due to its higher pH level.

True alkaline spring water is sourced from natural springs and has a pH over 7.0. Eternal’s alkaline water is from natural springs and has a high pH ranging between 7.8 and 8.2.

Eternal’s alkaline water is completely natural. Our water contains naturally occurring electrolytes and essential minerals derived from the ancient rocks in our springs.

No, Eternal Water is all-natural. Nothing is added or removed.

No. Eternal Water does not contain fluoride or chlorine. Our water is sourced directly from nature and is naturally alkaline due to its journey through ancient rock formations. Its purity comes from the unique underground springs where it is sourced.

Eternal’s alkaline water has a natural pH that ranges between 7.8 and 8.2. A high pH or alkaline water is anything above a 7.0. This means that Eternal’s alkaline water is an exceptional source of alkaline water, so you’ll benefit from its naturally occurring electrolytes and essential minerals.

Because of the purity of Eternal Water, standard pH test paper or strips will not provide an accurate reading. For Eternal Water to be accurately tested, a properly calibrated pH meter must be used. We guarantee our alkalinity and test the pH of our water continuously during the production process with an appropriate calibrated meter. Additionally, we send our product to a 3rd party lab quarterly for validation. 

Please write us at SUPPORT@ETERNALWATER.COM. We are happy to share this information with you.

You can drink Eternal’s alkaline water at any time. Many people prefer to drink it when they first wake up, before eating, during work, and before or after a workout. From the inside out, the deliciously refreshing taste of Eternal’s alkaline water helps rehydrate and refuel your daily wellness ritual.

Yes! If you have concerns specific to your body and its needs, please consult with a physician.

Yes, our bottles are all PET-1, meaning they are BPA-free, phthalate-free, and 100% recyclable. We encourage you to recycle our bottles at the recycling center of your choice.

While Eternal Water is not marketed or classified as an electrolyte water, it does naturally absorb minerals such as calcium, magnesium, and potassium during its journey through layers of ancient rock. These naturally occurring minerals contribute to its natural alkalinity and smooth taste. Learn the differences between electrolyte water and alkaline water.

The benefit of drinking Eternal Water is simple: pure hydration. Our water is naturally alkaline and sourced from protected springs, giving you a clean and refreshing option to stay hydrated throughout your day.

Eternal Water is a naturally alkaline spring water that supports everyday hydration. Staying hydrated is essential for overall wellness, and Eternal Water offers a pure and refreshing way to do so.

Eternal Water is available in 600 mL, 1 Liter, 1.5 Liter, and 2.5 Liter bottles. From convenient on-the-go hydration to larger bottles for home or family use, Eternal offers options to fit every lifestyle. See our entire bottled water product line.

Eternal Water is available at more than 65,000 retail stores nationwide. You can also use our Store Locator to find Eternal Water in your area, or explore online ordering options through our retail partners. Visit our Store Locator to find our alkaline water near you, or get delivery.

Spring water is collected directly from protected underground sources and contains naturally occurring minerals. Purified and distilled water, on the other hand, undergo processes that remove most minerals. Eternal Water is natural spring water, which is why it is naturally alkaline and rich in minerals. Read more about the differences between spring water and purified water.

Many people choose alkaline water for its naturally smooth taste and mineral content. Eternal Water is naturally alkaline, with a pH that ranges between 7.8 and 8.2, thanks to the unique underground springs where it is sourced.

Yes. Eternal Water has been trusted by professional athletes for years. Joe Abunassar, Founder of Impact Basketball, has partnered with Eternal Water for over a decade to help hydrate players preparing for the NBA Draft. His training program has supported hundreds of first-round picks, and hydration has remained a critical part of that success. Eternal Water is proud to be part of the daily hydration routines of athletes and health-conscious individuals alike.

No. Eternal Water does not expire. Water itself never goes bad, but over time, the storage container can affect its taste and quality if exposed to heat or sunlight. For best results, Eternal Water prints a two-year best-by date on every bottle to ensure the freshest taste. When stored properly in a cool, dark place, Eternal Water can remain safe to drink well beyond that date. Read more about bottled water and expiration here.

Yes. Eternal Water can be used in cooking, baking, and preparing meals. Because it is naturally alkaline spring water sourced from protected underground springs, it offers a pure option for boiling, steaming, or making beverages. Some people may enjoy using Eternal Water to wash produce or to prepare coffee, tea, and smoothies, where the quality of the water can influence taste and overall experience. Read more about alkaline water in the cooking process.

Tap water is supplied through municipal systems, where it is treated with chemicals like chlorine and often travels through aging pipes before reaching your faucet. Bottled water, on the other hand, is regulated by the FDA to meet strict quality standards. Eternal Water does not go through aging pipes. It is sourced from naturally alkaline springs in protected locations and requires minimal filtration because it originates from pure, pristine environments. This preserves its natural minerals and ensures a consistently fresh taste. Learn more in our tap water vs. bottled water guide.